FAQ

Frequently Asked Questions

Customer Support

24/7 multilingual support (EN/ES/FR) with <2hr average response. Our experts assist with inquiries, order tracking, and after-sales issues.

Ticket Support

Smart ticketing system routes queries to specialized teams (tech/logistics/QC), with 95% resolved within 24hrs. Real-time progress tracking available.

Article & Blog

200+ guides on slipcover care, measurements, and logistics. Monthly updates on trends and design inspiration.

Most Popular Questions

A: We are a manufacturer and Boqian is our export company for export trading business, We have professionateam of workers, designers and inspectors.

A: Around 100 workers totally.

A: We specialize in wholesale of sofa covers, chair covers, blankets, four-piece bedding sets, etc.

A: Some models would be free if we have stocks Charged, depend on which style, fabric, color and otherrequirements.

A: (1) Competitive price

(2) High quality because we inspects every piece of products carefully

(3)One stop purchasing

(4)Fast response and professional suggestion on all inquiries

A: For normal products, 50 pcs/color for one style. For custom products, maybe 300 pieces per color.

A: The exact delivery date need to accordina to your stvle and quantity, Usually within 25-45 work days afterreceive the 30% down payment lf you choose the items which we have stock, we can deliver in 3 days.

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Don't hesitate to contact us for more information.

Don't hesitate to contact us for more information.

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